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Ali Galgano saw a serious gap in the jewelry market.

The businesses seeing the greatest ROI from customer experience tend to share this one characteristic.

Cut through the AI hype and fear — and learn the truth about what the technology can (and can't) do.

She says most businesses are solving the customer problem in the wrong order.

Colleges are adding degree programs in this emerging field.

Looking for help with today's New York Times Wordle? Here are some expert hints, clues and commentary to help you solve today's Wordle and sharpen your guessing game.

Looking for help with today's New York Times Pips? We'll walk you through today's puzzle and help you match dominoes to tiles.

Looking for help with today's NYT Strands puzzle? Here's an extra hint to help you uncover the right words, as well as all of today's answers and Spangram.

A psychologist explains why the habit of canceling plans and quitting early can signal sharp thinking, not flakiness, backed by new research on goal disengagement

Apple’s next special event is barely a month away, but exactly when will the first foldable iPhone go on sale, and will it be late?

Jabaloyas in Aragon, Spain, will close vehicle access to El Javalón during the 2026 total solar eclipse, putting public safety and the environment ahead of tourism.

The debate between Medicare for All and Medicare by Choice advocates, both of whom seek better affordability, is shaping up to be an interesting one in the coming years.

Amazon is offering a $350 gift card with the Galaxy Z Fold 8, beating Samsung's own no-trade-in deal. Here's which pre-order offer is actually worth your money.

SpaceX’s Aug. 6 lock-up expiration frees 911.5 million shares, expanding the float and testing how insider selling, short interest and new supply may shape the stock’s next move.

Congo has counted 3,822 Ebola cases. WHO’s own unpublished estimate puts the outbreak three to four times larger, above 10,000 infections.